Administrative services A-Z

Forms: none

Online procedure possible: yes

Written form required: no

Personal appearance required: no

• DGUV service portal for reporting an accident at work or on the way to and from work

As an entrepreneur or institution, you are obliged to report accidents at work or commuting accidents to the statutory accident insurance. The obligation to report exists if the injured person is expected to be unable to work for more than three days. In the case of children, pupils and students, you must report any accident that requires medical attention.

After your report, the statutory accident insurance checks whether and to what extent insurance cover exists, for example, whether the accident is related to the operational activity. In addition, it automatically checks which services are to be provided.

According to the law, the employers' liability insurance associations are responsible for all businesses, institutions and freelancers. These are broken down by sector. For public sector companies, for example also for school accidents, the regionally structured accident insurance funds are responsible.
 

• Accident at work or on the way to and from work, as a result of which the injured person is expected to be unable to work for more than 3 days
• Pupil, student or kindergarten accident requiring medical treatment
   

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You can report an accident at work or on the way to and from work online.

• Fill out the online form on the service portal of the German Social Accident Insurance (DGUV) by answering the questions about the accident asked there.
• If possible, have information about your responsible accident insurance institution and membership number ready. In this way, your report can be forwarded more quickly to the right accident insurance institution.
• Your report will be processed immediately upon receipt of your online form. After completing the web form, you will receive a copy of the accident report for download and the contact details of your accident insurance institution.
• The statutory accident insurance or accident insurance then automatically checks which services are to be provided. You do not have to submit another application.

Note: The injured person should consult a transit doctor after the accident at work. They have special knowledge and experience in the field of accident medicine. In an emergency, of course, rapid medical help is important and any doctor can be consulted.
 

• DGUV service portal for reporting an accident at work or on the way to and from work

• Notification of the report: within three days of the accident

Federal Ministry of Labour and Social Affairs
Wilhelmstrasse 49
10117 Berlin, Germany

Fax: 030 18 527 2236
Email address: info@bmas.bund.de

You can find the employers' liability insurance association or accident insurance fund responsible for you on the website of the German Social Accident Insurance (DGUV).

Service telephone of the institutions of the statutory accident insurance: 0800 60 50 40 4
Monday to Friday: 08:00 and 18:00

The Infoline can also be reached via sign telephone: sip:dguv@gebaerdentelefon.dguv.de

If you are deaf or hearing impaired, you can call the ISDN videophone: 0800 60 50 415
 

• Overview of responsibilities on the DGUV website

• § 193 Seventh Book of the Social Code (SGB)
• § 2 Ordinance on the Notification of Insurance Claims of the Social Accident Insurance (UVAV)
• § 8 Seventh Book of the Social Code (SGB)

• Employers' liability insurance associations and accident insurance funds on the DGUV website
• The most important questions and answers on the accident report on the DGUV website
• Information on accidents at work on the DGUV website

Federal Ministry of Labour and Social Affairs