Information for municipalities
Service for citizens and companies in Brandenburg (BUS-BB)
The service for citizens and companies in Brandenburg (BUS-BB) is the central system of the federal state of Brandenburg for creating and maintaining descriptions of public administrative services. As a database with an editorial system, it provides the authoritative information basis for all administrative services in the federal state. The content is published on the Brandenburg administrative portal and within the portal network. It can also be integrated into municipal websites.
Division of Work between Federal, State, and Municipal Levels
Service descriptions are created collaboratively according to the Federal Information Management (FIM) principle, a nationally coordinated approach that ensures administrative services are described consistently and efficiently. The federal and state governments provide the basic descriptions, while municipalities supplement them with local-specific details such as opening hours, addresses, or fees. Municipalities can also include their own local services, online services, and forms. This division of labor significantly reduces the effort required by municipalities, as they only need to add the local-specific information to the service descriptions. BUS-BB is available free of charge to all Brandenburg municipalities and supports them in fulfilling the requirements of the Online Access Act (OZG).
Those interested in learning more about FIM can take a free online course on the eGov-Campus, providing a basic introduction to the topic. All service descriptions and quality assurance criteria are also available on the FIM portal.
Benefits of BUS-BB
BUS-BB creates value for municipalities, citizens, and businesses alike:
- OZG Compliance: BUS-BB helps municipalities meet the legal requirements of the OZG and lays the foundation for digital administration in Brandenburg.
- Central Information Point: Municipal websites remain the primary point of contact for information and service applications, fed by an up-to-date, centrally maintained database.
- Consistent Information via 115: As the data basis for the 115 service hotline, BUS-BB ensures that citizens receive the same reliable information everywhere. Structured data access enables efficient service provision and reduces the workload for municipal contact points.
- AI-supported Information: The consistent and systematically captured data in BUS-BB also provides the foundation for a AI-powered 115 chatbot, which is available around the clock to provide citizens with targeted information on responsibilities, required documents, and deadlines. In this way, BUS-BB makes a fundamental contribution as a central component in the digitalization of administration in Brandenburg.
Service for citizens and companies in Brandenburg (BUS-BB)
The service for citizens and companies in Brandenburg (BUS-BB) is the central system of the federal state of Brandenburg for creating and maintaining descriptions of public administrative services. As a database with an editorial system, it provides the authoritative information basis for all administrative services in the federal state. The content is published on the Brandenburg administrative portal and within the portal network. It can also be integrated into municipal websites.
Division of Work between Federal, State, and Municipal Levels
Service descriptions are created collaboratively according to the Federal Information Management (FIM) principle, a nationally coordinated approach that ensures administrative services are described consistently and efficiently. The federal and state governments provide the basic descriptions, while municipalities supplement them with local-specific details such as opening hours, addresses, or fees. Municipalities can also include their own local services, online services, and forms. This division of labor significantly reduces the effort required by municipalities, as they only need to add the local-specific information to the service descriptions. BUS-BB is available free of charge to all Brandenburg municipalities and supports them in fulfilling the requirements of the Online Access Act (OZG).
Those interested in learning more about FIM can take a free online course on the eGov-Campus, providing a basic introduction to the topic. All service descriptions and quality assurance criteria are also available on the FIM portal.
Benefits of BUS-BB
BUS-BB creates value for municipalities, citizens, and businesses alike:
- OZG Compliance: BUS-BB helps municipalities meet the legal requirements of the OZG and lays the foundation for digital administration in Brandenburg.
- Central Information Point: Municipal websites remain the primary point of contact for information and service applications, fed by an up-to-date, centrally maintained database.
- Consistent Information via 115: As the data basis for the 115 service hotline, BUS-BB ensures that citizens receive the same reliable information everywhere. Structured data access enables efficient service provision and reduces the workload for municipal contact points.
- AI-supported Information: The consistent and systematically captured data in BUS-BB also provides the foundation for a AI-powered 115 chatbot, which is available around the clock to provide citizens with targeted information on responsibilities, required documents, and deadlines. In this way, BUS-BB makes a fundamental contribution as a central component in the digitalization of administration in Brandenburg.
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