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Replace workshop card due to theft or loss

If you are tasked with calibrating and/or installing tachographs and the existing card has been lost, you will need a workshop card to perform these tasks.

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  • Forms

    Forms available: Yes

    Written form required: Yes

    Informal application possible: No

    Personal appearance required: Yes


  • Detailed description

    The workshop card is a tachograph card issued to an approved tachograph manufacturer, installer, vehicle manufacturer or workshop. It identifies the cardholder and allows the tachograph data to be checked, calibrated and downloaded.

    The workshop card is used by the specialists of the workshops authorised under § 57b StVZO, who install and calibrate the digital tachographs, as well as by manufacturers of the tachographs. It is PIN-protected and valid for 1 year. The PIN number will be sent to the technicians at their home address

    When submitting an application, the recognition or commissioning of the workshop according to § 57b StVZO and proof of training of the responsible specialist (technician) must be submitted. The documents must not be older than 3 years.

    The end of validity of the workshop card to be replaced corresponds to the expiry date of the previous workshop card if the remaining term is more than 185 calendar days. You can request a replacement if your workshop card is lost or stolen.

    Each responsible specialist may only be in possession of 1 workshop card per employment relationship.

  • Requirements

    The workshops recognised and commissioned in accordance with § 57b StVZO, manufacturers of tachographs and vehicle manufacturers are entitled to apply.

  • Documents

    - If applicable, access to the ELSTER organizational account

    - Proof of commercial register entry or business registration

    - A certificate of training of the specialist by tachograph tachograph tachograph training line

    - Proof of the employment relationship of the responsible specialist

    - Proof of recognition or commissioning of the workshop according to § 57b StVZO

    - As an authorized representative, a power of attorney or - as the owner of the company - an informal letter stating your name, address and date and place.

    - If necessary, confirmation of the police to report theft

  • Fees

  • Process

    You can apply for the replacement of your workshop card with the required documents and information online or on site at the driving licence authority.

    • In order to identify yourself online and check your documents, you must have the option of online authentication via company account and digital upload of the required documents.
    • You can pay for the application online via a payment service provider.
    • The creation of a workshop map is subject to a charge.
    • As part of the application, you must provide all required information and submit or upload documents.
    • The competent authority will check your information for completeness and accuracy.
    • The personalised workshop card will be issued to the company upon acknowledgement of receipt.
    • The required identification number (PIN number) will be sent directly to the responsible specialist to the specified private address

    Hint:

    If serious offences (including both criminal offences and administrative offences) are found when the workshop card is first issued, the workshop card may be refused and the application rejected.

    If necessary, an administrative offence or fine procedure will then be initiated.

  • Duration

    5 working days (after receipt of application)

  • Deadline

    7 business days

  • Responsible authority

    Contact your local driving licence authority.

  • Legal basis
  • Pointer

    For each application for replacement of a workshop card due to theft or loss, the company must provide proof that the commissioned specialist (technician) is still employed by the company. The written proof of the employment relationship must be signed by both sides by the employer and the commissioned specialist (technician).

  • Approved

    Ministry of Social Affairs, Health, Integration and Consumer Protection

  • Approved date
    06.12.2022